PixelPoint Photography logo - Real estate photography in Champaign County, Illinois

Have questions before booking your real estate photography session? We’ve compiled answers to the most common questions from our clients in Champaign County and surrounding areas. From how to prepare your home to what to expect during the shoot—and even how weather, delivery, and usage rights are handled—this page covers it all. Whether you're a homeowner or real estate professional, we want your experience with PixelPoint Photography to be smooth, transparent, and stress-free.

Frequently Asked Questions

  • We primarily serve Champaign County and surrounding areas. Please contact us if you are outside this range, and we may be able to accommodate your location.

  • We recommend booking at least 1–2 weeks in advance to secure your preferred date and time, especially during peak seasons.

  • Most shoots take between 45 minutes to 1.5 hours, depending on the size of the property and requested services.

  • We provide a detailed Preparation Checklist (link found at the top of the site) to help you get your property photo-ready. In general, please declutter, clean, and stage key areas before your appointment.

  • While you are welcome to be on-site, we recommend stepping out or staying out of the camera frame to help the photographer capture the best shots without distractions.

  • We provide professional interior and exterior photography, aerial drone imaging, detailed floor plans, stunning twilight photography, and dynamic listing videos through our Reels service — all designed to showcase your property at its best.

  • Standard turnaround time is 24–48 hours after your shoot. Expedited delivery options may be available for an additional fee. (Friday orders will be delivered on Monday.)

  • Final images are delivered digitally via a secure online gallery or downloadable link for easy sharing.

  • Yes! You receive a license to use the photos for marketing the specific property. Please see our Terms and Service Agreement for details on usage rights.

  • We monitor weather conditions closely. If outdoor or drone shots cannot be safely or effectively captured, we will work with you to reschedule at no extra cost.

  • Cancellations made at least 24 hours before the appointment avoid fees. Cancellations within 24 hours may incur a $50 fee. Please see the full Terms and Service Agreement for details.

  • Yes, all drone operations comply with FAA Part 107 regulations, and safety is our top priority.

  • Basic editing (color correction, exposure, cropping) is included. Advanced edits like virtual staging or object removal are available at an additional cost.

  • Before your session, please review the Terms and Service Agreement provided at the time of booking. These include important details about image usage rights, editing expectations, rescheduling policies, and other session-specific guidelines to ensure a smooth experience.

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